Cannot run free version of Depthkit

Depthkit
1

HI!

I just downloaded the free version of Depthkit and installed it, but after I tried to run it, it shown CMD log and the main software cannot be opened. When try to uninstall it and it still error…

CMD log

Depthkit v0.6.0 build 11-#73de
2022-10-20 23:53:00.822 INFO [3540] [Depthkit::LogSystemInfo@14] ====================================================
2022-10-20 23:53:00.991 INFO [3540] [Depthkit::LogSystemInfo@15] Depthkit System Information
2022-10-20 23:53:00.992 INFO [3540] [Depthkit::LogSystemInfo@16] ====================================================
2022-10-20 23:53:00.993 INFO [3540] [Depthkit::LogSystemInfo@29] CPU Manufacturer: Intel
2022-10-20 23:53:00.993 INFO [3540] [Depthkit::LogSystemInfo@30] CPU Model: Intel(R) Core™ i7-9750H CPU @ 2.60GHz
2022-10-20 23:53:00.994 INFO [3540] [Depthkit::LogSystemInfo@31] Number of logical CPU cores: 12
2022-10-20 23:53:00.995 INFO [3540] [Depthkit::LogSystemInfo@32] Total System memory (MB): 16233
2022-10-20 23:53:00.995 INFO [3540] [Depthkit::LogSystemInfo@34]
2022-10-20 23:53:00.996 INFO [3540] [Depthkit::LogSystemInfo@52] GPU Manufacturer: Nvidia
2022-10-20 23:53:00.996 INFO [3540] [Depthkit::LogSystemInfo@53] GPU Model: NVIDIA GeForce RTX 2060/PCIe/SSE2
2022-10-20 23:53:00.997 INFO [3540] [Depthkit::LogSystemInfo@54] GPU Driver version: NVIDIA 512.78
2022-10-20 23:53:00.997 INFO [3540] [Depthkit::LogSystemInfo@55] Total Dedicated GPU memory (MB): 6144
2022-10-20 23:53:00.998 INFO [3540] [Depthkit::LogSystemInfo@57] ====================================================

2

@pennySH , sorry to hear you’re having trouble launching Depthkit.

It appears that Depthkit is crashing shortly after launch - Is this correct? If this is the case:

  • Launch Depthkit from the command line by opening a Command Prompt window and typing in the location of the Depthkit app executable. (e.g. C:\Program Files\depthkit\depthkit.exe)
  • When Depthkit crashes, the console will be preserved in the Command Prompt window.
  • Copy the entire contents of the Command Prompt window, and post them here.

We’ll see if we spot anything in the console log that helps diagnose the issue.

3

hi,

yes, Depthkit crashes, the all console log is the same as before.

D:\02_program\depthkit> depthkit.exe
Depthkit v0.6.0 build 11-#73de
2022-10-26 10:49:03.259 INFO [18076] [Depthkit::LogSystemInfo@14] ====================================================
2022-10-26 10:49:03.260 INFO [18076] [Depthkit::LogSystemInfo@15] Depthkit System Information
2022-10-26 10:49:03.260 INFO [18076] [Depthkit::LogSystemInfo@16] ====================================================
2022-10-26 10:49:03.261 INFO [18076] [Depthkit::LogSystemInfo@29] CPU Manufacturer: Intel
2022-10-26 10:49:03.261 INFO [18076] [Depthkit::LogSystemInfo@30] CPU Model: Intel(R) Core™ i7-9750H CPU @ 2.60GHz
2022-10-26 10:49:03.261 INFO [18076] [Depthkit::LogSystemInfo@31] Number of logical CPU cores: 12
2022-10-26 10:49:03.261 INFO [18076] [Depthkit::LogSystemInfo@32] Total System memory (MB): 16233
2022-10-26 10:49:03.261 INFO [18076] [Depthkit::LogSystemInfo@34]
2022-10-26 10:49:03.261 INFO [18076] [Depthkit::LogSystemInfo@52] GPU Manufacturer: Nvidia
2022-10-26 10:49:03.261 INFO [18076] [Depthkit::LogSystemInfo@53] GPU Model: NVIDIA GeForce RTX 2060/PCIe/SSE2
2022-10-26 10:49:03.261 INFO [18076] [Depthkit::LogSystemInfo@54] GPU Driver version: NVIDIA 512.78
2022-10-26 10:49:03.262 INFO [18076] [Depthkit::LogSystemInfo@55] Total Dedicated GPU memory (MB): 6144
2022-10-26 10:49:03.262 INFO [18076] [Depthkit::LogSystemInfo@57] ====================================================

D:\02_program\depthkit>

1.gif

Cory Allen via Depthkit Community <notifications@depthkit.discoursemail.com> 於 2022年10月26日 週三 清晨5:28寫道：

4

@pennySH It looks like there aren’t any errors being reported in the log. Can you provide more information about the computer?

  • What version of Windows is installed?
  • Is the computer running in a virtual environment?
5

@CoryAllen here is more information about my computer and it isn’t running in a virtual environment. I had tried installing in C drive and still not work…

Intel(R) Core™ i7-9750H CPU @ 2.60GHz 2.59 GHz
64-bit operating system, x64-based processor

Edition：Windows 10 Home
Version：21H1
Installed on ： 8/‎6/‎2021
OS build：19043.2130
Experience：Windows Feature Experience Pack 120.2212.4180.0

6

Hello.
I have encountered the same problem in the past.
This is a temporary fix, but you can try creating a new local account on your Windows and logging in.
The depthkit might work.

My past post

7

@satorukoshiba, thanks for sharing your experience, and for the recommendation.

@pennySH, some other things to try are:

  • Disabling any virus protection or network firewalls on that computer to see if Depthkit is able to start.
  • Disconnecting your computer from all networks.
  • Test on another PC is you have one.
8

@pennySH Have you tried the troubleshooting steps listed above? Are you still experiencing this issue? If not, let us know so we can close the ticket. Thanks!