Depthkit Core Crashes upon start

Depthkit
1

I am using depthkit on a new computer, and every time I start the program, it crashes.

I can’t seem to find the log file, and it exits too fast for me to see what the terminal says.

Depthkit v0.7.0 build 10-#bd05
2023-10-16 18:39:50.183 INFO [19296] [Depthkit::LogSystemInfo@15] ====================================================
2023-10-16 18:39:50.184 INFO [19296] [Depthkit::LogSystemInfo@16] Depthkit System Information
2023-10-16 18:39:50.184 INFO [19296] [Depthkit::LogSystemInfo@17] ====================================================
2023-10-16 18:39:50.184 INFO [19296] [Depthkit::LogSystemInfo@30] CPU Manufacturer: Intel
2023-10-16 18:39:50.184 INFO [19296] [Depthkit::LogSystemInfo@31] CPU Model: Intel(R) Core™ i7-3930K CPU @ 3.20GHz
2023-10-16 18:39:50.184 INFO [19296] [Depthkit::LogSystemInfo@32] Number of logical CPU cores: 12
2023-10-16 18:39:50.184 INFO [19296] [Depthkit::LogSystemInfo@33] Total System memory (MB): 32703
2023-10-16 18:39:50.184 INFO [19296] [Depthkit::LogSystemInfo@35]
2023-10-16 18:39:50.185 INFO [19296] [Depthkit::LogSystemInfo@53] GPU Manufacturer: AMD
2023-10-16 18:39:50.185 INFO [19296] [Depthkit::LogSystemInfo@54] GPU Model: AMD Radeon RX 5700 XT
2023-10-16 18:39:50.185 INFO [19296] [Depthkit::LogSystemInfo@55] GPU Driver version: Core Profile Context 22.20.27.07.221020
2023-10-16 18:39:50.185 INFO [19296] [Depthkit::LogSystemInfo@56] Total Dedicated GPU memory (MB): 24271
2023-10-16 18:39:50.185 INFO [19296] [Depthkit::LogSystemInfo@58] ====================================================

2

Hi, @FlemmingLaursen - Sorry to hear that Depthkit is not launching on your computer. I’ll pass this to our technical team to see what they say, but in the meantime, you can open Depthkit from Command Prompt to retain the console after it crashes. If there are any errors there, be sure to list them here to help us narrow down the issue.

Can you also share the GPU driver version that’s currently installed on that computer? Is that the most recent version available?

3

@FlemmingLaursen My team has pointed out that the CPU in that computer is an old Sandy Bridge model (introduced in 2011) and may not be compatible with Depthkit. The oldest Intel Core CPU tests I can find go back to the Skylake generation (introduced in 2015) - I’ll update our Depthkit Core computer hardware requirement documentation to reflect this.

4

Hi Cory, thanks for the fast response and precise troubleshooting.

I will make sure to check the processor specs on the next machine we use.

Best

Flemming