I have been unable to update any of the three Azure Kinects I am working with to update to the latest firmware. I consistently receive a CRC error in the command prompt which I have been unable to solve.
Repeatedly receive the following error regardless of whether I am attempting to update a single or multiple devices, and regardless of where I use the specific serial or not:
Expected behavior is that the devices are updated to the appropriate firmware so I can use them. I have successfully followed this process to ensure that all devices are on AzureKinectDK_Fw_1.6.110079014.bin, and I had no difficulty in doing so.
OS: Windows 10 Enterprise (build 19044.2486)
CPU: 11th Gen Intel(R) Core™ i7-11850H @ 2.50GHz 2.50 GHz
SDK: Azure Kinect v1.4.1
Current Firmware: 1.6.110079014
Do I need to have the Kinect connected while using the tool? I am away from the lab and do not have any of them at the moment, but I have the same folder structure and files, and this is the result I get: https://i.ibb.co/qgd8HcH/image.png
I will try again in a couple hours with the previously-used laptop and some kinects attached.
Where do you recommend getting a fresh copy, if the location I have used contains a corrupted version?
@AlexGee Something is wrong with the firmware file you are pointing the Firmware Update Tool - The log in your screenshot reports a file size of 138,993 bytes, but it should report 1,294,306 bytes. See file size listed at the link below. Download a new copy of the firmware using the ‘Download’ button in the below link, and try that instead.
I was, thank you very much for the assistance. I’m not sure why or how I ended up with the corrupted copy, but your solution worked right away. I appreciate it.