another issue we got is that we couldn’t run depthkit on a computer with AMD processor - it resulted a broken image form the Kinect and run the software leggily (photo attached). used an Intel based pc and it worked. are you familiar with this issue? can it be solved somehow
AMD Ryzen 7 5800X 8-core
CPU Driver version: NVIDIA 526.98
Azure SDK: 1.4.1
@Yonatan can you confirm the following:
- Does this artifact still appear when the sensor is set to different color stream resolutions (720p, 1080p, 1440p, 2160p), or is it specific to only one/some of them?
- Does this artifact appear whether or not you have
GPU-accelerated video encoderselected in Depthkit’s preferences?
- Can you confirm the type of USB controller that the Azure Kinect is plugged into? You can do this by opening Windows Device Manager, under Cameras selecting your Azure Kinect, then clicking View > ‘Devices by connection’ to see the connection heirarchy like the screenshot below. AMD computers typically have ASMedia USB controllers onboard, which are incompatible with the Azure Kinect, so we recommend using a compatible port on the motherboard, or if one isn’t available, a verified PCIe USB expansion card.